Shipping & Returns

Your privacy is safe with us. We will never sell or share your personal information.

All files are digitals and in a zip format. You can use WinZip, Winrar or other programs to open these files.

Due to the nature of products, there will be no physical products will be shipped to your home.

It is highly recommended that you thoroughly check each individual products for any problems or issues within 7 days of purchase. If you find any problems please contact us immediately so we may correct them. Downloads are only available 7 days after purchase. You must download the files immediately. If for any reason that you did not complete the download within that 7 days period, please let us know so we may come to an agreement to send you the files through your email.

Please bear in mind that due to the nature of products, ALL SALES ARE FINAL. There will be no REFUND, however we will try to fix the products issues, if it cannot be fixed we will try to give you an option to exchange the product for  another product with similar price.

Please check the product description carefully on what software programs and versions the product will work with prior to purchase. If nothing indicates in the product description and you are unsure, please contact the store owner so we may correct it for you.

Terms of use is available for you to refer by. It's posted in the store and attached with the purchased product in a zip file. You must abide by these terms for the product use.

If fraudulent is suspected, we reserve the right to put a temporary hold on any orders and downloads.

If you have any questions regarding these conditions, please contact the store owner at elenadrosario@embarqmail.com

Thank you for purchasing digital-designs-by-elena products.