All files are digitals and in a zip format. You can use WinZip, Winrar or other programs to open these files.
Due to the nature of products, there will be no physical products will be shipped to your home.
It is highly recommended that you thoroughly check each individual products for any problems or issues within 7 days of purchase. If you find any problems please contact us immediately so we may correct them. Downloads are only available 7 days after purchase. You must download the files immediately. If for any reason that you did not complete the download within that 7 days period, please let us know so we may come to an agreement to send you the files through your email.
You also need to save your purchase files to a disc or external hard drive to where you can access them if in any reason your computer crashed or breaks down. There will be $15.00 charge for every request to reset your orders as resetting your orders takes time.
Please bear in mind that due to the nature of products, ALL SALES ARE FINAL. There will be no REFUND, however we will try to fix the products issues, if it cannot be fixed we will try to give you an option to exchange the product for another product of the same price or value.